What is your return policy?
We take our YAY! very seriously here at Baeumer technologies and want you to be completely happy with your purchase. If, for any reason, your head unit you received in the first 30 days is not everything you had hoped for please email us at hello@baeumer.com.au and a real human with a great heart will straighten things out. We want you to love your new head unit as much as we do so we handle each return with care.
Domestic orders
We happily accept the return of unused and undamaged products for a full refund in the form of the original payment.
International orders
We also happily accept the return of unused and undamaged goods and will refund your entire order less the original shipping fees.
We ship far and wide and we're pretty proud of that. However, we are not responsible for customs and duties determind by each country's individual customs agency. Duties, taxes, and other fees are the responsibility of the recipient.